Satisfaction Guaranteed -- Within Limits

The Five Minute Rule

Sometimes a psychic connection doesn’t happen well. Given my efficient style, we will know within the first five minutes of the call whether useful information is coming through for you. If you stay on the phone for longer than five minutes, it indicates implied agreement that you are getting value from the session. No refunds are available after five minutes.

If you tell me that you do not wish to continue before the five-minute mark, and I believe you are not abusing my services, I will give you a partial refund at my discretion. To protect myself against abuse of this policy by people looking for a five-minute reading, I do not offer full refunds.

Training and coaching programs and management consulting contracts are not refundable.

I do not give refunds when:

  • You missed an appointment without rescheduling at least one hour before the appointment.
  • You changed your mind: Do not schedule if you are not sure you want a reading.
  • You don't like what I said: My job is to tell you what I get, not what you want to hear.
  • You can't believe my prediction: Wait and see.
  • My prediction did not come true: I predict probabilities, not certainties. The future is not written in stone.
  • One thing I said apparently contradicts another: Life is full of paradoxes.
  • What came through was complex and hard to understand: Life is complicated.
  • You are rude, abusive or dismissive: I reserve the right to terminate a session at any time for any reason without refund.

Confidentiality

All content of your sessions with me is confidential, forever, as is the fact that you ever even had a reading with me.

Information that I will keep confidential, including after the completion of working together, includes but is not limited to your identity and employer; financial, personal and proprietary information; corporate methodologies; original work and protected intellectual property.

Most of the time I don't even need to know your company's name.

Exceptions to confidentiality are if you tell me you plan to hurt yourself, another person or an animal. I may choose to report such information to authorities or another party.

Before using any testimonial you offer, I will review it with you and determine how you wish to be identified, if at all. I may prepare and use case studies that mix information from multiple clients or otherwise do not identify any individual.

Privacy Policy

I never sell, rent or otherwise share your contact or financial info.

I do not spam. I am careful to put people on my mailing list only after they have opted in either verbally or online. You may always unsubscribe.

Payment, Cancellations & Rescheduling

The full purchase amount is due and payable before our engagement. Cancellations are not refundable, but you may reschedule up to one hour before an appointment.  

 

You are welcome to reschedule as often as you need to using the confirmation email you receive from the scheduling service. The rescheduling link in that email is only good up to one hour before your appointment. 

You will be charged a $25 fee for:

  • rescheduling within one hour of the appointment
  • manual rescheduling arranged via email, phone or text
  • missed appointments

 

Terms & Agreements

I also have to include the usual legalese. By scheduling, contracting, using the landing pages or website(s), or otherwise availing yourself of the services of Deborah Dakota Consulting LLC dba The Psychic Advantage, you agree to the Terms & Conditions.

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Contact: Deborah@BusinessPsychic.com